Privacy Policy

We are committed to protecting and respecting the privacy of all visitors and users of this website.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We will only use your personal information in accordance with this privacy policy and applicable current data protection laws.

Delicate Seams, LLC (“Delicate Seams”, “our”, “us” or “we”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of www.delicateseams.com or delicateseams.com (this “Site”). We collect important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about products, services and promotions.

The privacy policy (the “Privacy Policy”) described below covers the entire Delicate Seams website. Phrases such as “you”, “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in the Privacy Policy.

When you make a purchase with us, submit your account information, join our mailing list, or register with us through our Site, you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy. You should print a copy of this privacy policy for future reference.

Delicate Seams collects certain personally identifiable information such as your name, e-mail address, phone number, mailing address and payment information (such as credit card numbers, etc.). Delicate Seams uses the information you supply to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.

Personally identifiable information includes, but is not limited to, your name, phone number, email address, and postal address. If you choose to make a purchase via the Site, our third party payment processors and service providers may also collect and retain billing information such as your credit card number and billing address. We use the personally identifiable information you provide mainly to provide the Service, process your transactions and administer your inquiries.

In addition, we maintain a record of your purchase history, product interests, and whatever other registration details that enables us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website and the products we offer. We may also ask you for information when you enter a competition or promotion sponsored by a third party, and when you report a problem with our site. If you contact us, we may keep a record of that correspondence. We my also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. At Delicate Seams, we understand and recognize that we must maintain and use customer information responsibly.

Like many websites, Delicate Seams utilizes “cookies” to maintain a record of your visit to the website and your use of the Service. A cookie is a small text file that is created by our web server and stored on your computer’s hard drive, tablet or mobile device. It can only be read by the web server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Delicate Seams with personally identifiable information.

Cookies help Delicate Seams to improve the website and Service, and to deliver more personalized service by enabling Delicate Seams to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the website or use the Service.

Most web browsers automatically store cookies. If you would prefer to prevent your computer from accepting and storing Delicate Seams’ cookies, you may configure your web browser from doing so in the settings area of your browser.

Please note: if you choose to disable cookies from your browser, your user experience may be limited and you may not be able to successfully complete an online purchase through our website.

Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. In addition, like most websites, our Site may utilize “web beacons,” “pixel tags” or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve Delicate Seams’ products, services and our overall Site experience.

Delicate Seams also uses Google Analytics for our web metrics tracking and analysis. Visit Google's Privacy & Terms for their latest privacy statements on Google Analytics. You may also elect to opt-out of Google Analytics tracking if you so choose.

Delicate Seams may also share your personally identifiable and/or your non-personally identifiable information, including your name, address, email address, and any transactions you conduct on our Site or offline with us with a third-party advertising partner and its service providers in order to deliver you advertising tailored to your interests when you visit other certain websites. Our advertising partner makes the data we provide anonymous.

Delicate Seams will never rent or sell your name, address, e-mail address, credit card details or any other personal information to any unrelated third party. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent. 

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, payment processors, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Site contains links to other websites. If you choose to visit an advertiser by “clicking on” a banner ad or other type of advertisement, or click on another third party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites may follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit. If for any reason you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.

Identity theft and the practice currently known as “phishing” are of great concern to Delicate Seams. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.

Delicate Seams recognizes the privacy interests of children, and we encourage parents and guardians to take an active role in their children’s online activities and interest. In accordance with the Children’s Online Privacy Protection Act of 1998, we do NOT solicit or knowingly collect any online information from children under the age of 13 without prior verifiable parental consent. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@delicateseams.com with “Privacy” as the subject line of the email. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

Delicate Seams is very concerned with safeguarding your information, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from Delicate Seams’ employees and corporate partners to ensure your personal information is always kept safe.

The data that we collect from you may be transferred to, and stored at, a destination outside your country. It may also be processed by staff operating outside the country who work for us for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. 

We follow strict security procedures in the storage and disclosure of personal information to prevent unauthorized access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall. 

We use secure socket layer software (SSL) to encrypt all of your personal information including your credit card number and your name and address. This technology prevents you from inadvertently revealing personal information using an insecure connection. 

We reserve the right to change this policy at any time. If we change our privacy policy we will post the changes on this website. 

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. If you no longer wish to receive marketing information from us, you have the option of 'opting out'. Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-mail newsletter you will have the option 'To unsubscribe from our e-mails click here'). Alternatively, please let us know in writing. 

Our site may, from time to time, contain links to and from the website of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. 

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please write to us at 39252 Winchester Rd., Suite 107-337 Murrieta, CA 92563. We are entitled by law to charge a fee of $15 to meet our costs in providing you with details of the information we hold about you. 

Delicate Seams takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card data is protected. Just as we are dedicated to bringing you the very best products, we are equally committed to providing our customers with a safe and secure shopping experience. The personal information we collect from our Site helps us better understand the interests of our audience in an ongoing effort to bring you improved service.

It is at our sole discretion that Delicate Seams may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made. If you have questions or suggestions regarding our privacy standards please email us at info@delicateseams.com with “Privacy” as the subject line of the email.